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Business, CX, Insights, Leadership, newsletter, strategyMarch 19, 2023ByEugene KhooDriving Customer Experience (CX) with Design Thinking
Adventure, culture, Insights, Inspiration, Leadership, newsletterMarch 7, 2023ByEugene KhooCelebrating Women’s Day 2023
BPO, Business, Development, Insights, newsletterMarch 2, 2023ByEugene KhooBasic Contact Center setup guide
BPO, Business, culture, Development, HRO, Leadership, newsletterFebruary 14, 2023ByEugene KhooWhy EX (Employee Experience) is important today
Adventure, culture, Insights, Leadership, newsletterDecember 27, 2022ByEugene KhooReflections of 2022
BPO, Business, Creativity, culture, Insights, Leadership, mindset, newsletterDecember 13, 2022ByEugene KhooGlam & Glitz – Telesales performance
BPO, newsletter, strategyAugust 12, 2022ByEugene KhooOutsourcing for success in the age of worldwide hyper-competition